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Teach you how to buy hotel room towels
Although the room towel may not be the most expensive item in the hotel's inventory, its frequency of use is extremely high. The quality of the towel directly impacts guest satisfaction, and ultimately affects the hotel's reputation. After all, a guest’s positive experience is our greatest asset—our "golden cup." Therefore, when purchasing room towels, it's not just about finding the cheapest option. A low-quality towel can damage the hotel's image and lead to negative reviews, which is a serious issue.
**So, how do you choose the right towel?**
**1. Check the price and weight**
The saying goes, "You get what you pay for," especially when it comes to cotton products, which have become more expensive recently. If a towel is significantly cheaper than the market average, it's likely to be of lower quality. Also, check the weight: if it's less than 3% below the specified weight, the manufacturer may be cutting corners to reduce costs. A proper weight ensures better durability and performance.
**2. Ensure it's made of pure cotton**
Many fake products are labeled as "100% cotton," but they often contain a mix of chemical fibers. These synthetic materials are cheaper, but they lack breathability, water absorption, and moisture-wicking properties. They tend to pill easily and may irritate the skin when used on the face. When wiping furniture, they leave streaks and don’t clean effectively. To test, burn a small piece: pure cotton will smell like burnt paper and leave a soft ash residue, while synthetic fibers will melt and produce a plastic-like odor.
**3. Look for good water absorption**
High-quality towels feel soft, fluffy, and elastic. When dropped into water, they should absorb it quickly. When used on the face, they should remove moisture and dirt efficiently. If a towel doesn't absorb water or leaves a wet feeling, it's likely of poor quality. Additionally, some manufacturers use banned dyes that may contain harmful substances like phenylamine, which can be dangerous to the skin. Light-colored towels may fade after the first wash, while dark ones may bleed slightly at first but should remain vibrant with continued use.
In short, buying a high-quality towel might cost a bit more, but it ensures a better guest experience, promotes health, and contributes to long-term customer satisfaction. It's an investment in your hotel's reputation and success.